Bradford Exchange Complaints and reviews

Bradford Exchange reviews, Bradford Exchange complaints, read Bradford Exchange reviews, find Bradford Exchange reviews, Bradford Exchange scam reports
Incorrect company
description?
Suggest changes
Industry: Luxury / Jewelry
Bradford Exchange social reviews and reports. Join community by posting your own comments or complaints.
  • 255 complaints
  • $17,828 claimed losses
  • $70 average
  • 11751 since Jul 01, 2008

Please try to contact   Bradford Exchange Customer Service  directly prior to posting any complaints on this site.

Had an experience with Bradford Exchange?  Submit review ›
Bradford Exchange
Main address: 9333 Milwaukee Ave. 60714 Niles Illinois
1-866-907-3607, 1-866-285-0932, , http://www.bradfordexchange.com/service_contact-us.html
Bradford Exchange reviews, Bradford Exchange complaints, read Bradford Exchange reviews, find Bradford Exchange reviews, Bradford Exchange scam reports
  • 255 complaints
  • $17,828 claimed losses
  • $70 average
Had an experience with Bradford Exchange?
Submit review ›
255 reviews found
Show first:

  • 2 days ago
  • Undelivered Order
  • 2

I did not receive anything but My money did come back to me, but no phone call or anything as to why. Thank goodness though, I had no idea they were scammers... I have read many reviews and none of them are good. I thought it was like an Avon type thing, where you order through catalogues, it worked on me, but as I said I randomly got my money back. If they do end up sending me something I will... Read more

Was this review helpful? 0 0

  • Mar 20
  • Chatswood, New South Wales
  • Faulty Ring
  • 1
  • 7

Worst company ever. After two attempts at receiving a ring which was faulty, then receiving a replacement 2 sizes too large, I asked for my money to be refunded in full. After 3 e-mails to this effect I finally got a call saying a cheque was in the mail but minus the original postage I paid. I argued that the cancellation of the order was due to their inefficiency and not my fault, but was flatly... Read more

Was this review helpful? 0 0

  • Mar 19
  • Wheeling, West Virginia
  • Credit Charges
  • 1
  • 18

So I check my credit report and see a delinquent account from the Bradford exchange! I didn't even know what the *** Bradford exchange was! So I google and now I deff know I never bought anything from this place! And I see all the complaints about this company! What can we do to get the erased off my credit or something done who to contact? I don't feel I should pay for it! And if I'm forced to... Read more

Was this review helpful? 0 0

  • Feb 23
  • Poor Customer Service
  • 1
  • 13

My parents know I love Corvettes so bought a limited edition Corvette clock for my Christmas present. They bought it way before Christmas. It worked fine for several months, but appeared very cheaply made in China for a clock that cost a couple hundred dollars. After several months, the cuckoo part stopped working. I finally called, but was about a month out of warranty. Even though the... Read more

Was this review helpful? 0 0

  • Jan 09
  • Costa Mesa, California
  • Necklace
  • 1
  • 21

I ordered a necklace for a Christmas gift FROM Bradford exchange. They sent a woman's bag instead of the necklace. I notified them a month before christmas and they refused to correct their error and send the correct item, saying it would take 6 to 12 weeks. I have returned the bag. It's now jan 9th and I still have not received the correct item or a refund. Their customer service is horrible.... Read more

Was this review helpful? 0 0

  • Jan 08
  • Orlando, Florida
  • Diamonesk Embrace Ring
  • 2
  • 81
Bradford Exchange - FALSE ADVERTISEMENT. PRODUCT THEY SEND IS NOT WHAT IS PICTURED ON THEIR WEBSITE

Ordered the "The Magic Of Mickey Mouse" Diamonesk Embrace Ring at the beginning of December for my daughter for Christmas . When it got close to Christmas, wondering where my order was (after I ordered my other daughter a music box from them for Christmas and they shipped it to the wrong address but I will write a different compliant for that. ) I looked online to see that they had changed it to... Read more

Was this review helpful? 3 0

  • Jan 03
  • Jewellery Box
  • 1
  • 33

Ordered a jewellery box for Christmas, did not come. After numerous phone calls, emails and now via Barclaycard dispute system, they are saying they refunded the money in December. The refund never received to my credit card, and they are saying that they cannot confirm the credit card number it was sent to, and that the expiry date of the card is a generic one (which coincidentally does not... Read more

Was this review helpful? 1 0

  • Dec 28, 2013
  • Customer Treatment
  • 2
  • 34

Hey, Bradford! "It's easier (and cheaper) to keep the customer you have than try to get a new one!" So, they decide they need another $6.52 because I wasn't a NEW customer. The checks they sent are not the "God Bless America" that I had ordered. The checks came "single", without the carbon. I had ordered duplicates. I will never order from them again. And I will discourage anyone from... Read more

Was this review helpful? 3 0

  • Dec 27, 2013
  • Bad Customer Service
  • 1
  • 27

I ***** hate this guys, BS exchange. they made a promise to deliver my order by Christmas (USMC Semper Fi Men's Watch), this was for every a SGT who is only for christmas and had to go back to work this weekend, comes december 24, no delivery and I drove to the post office to check and they say they have nothing for me. to make it worst, they didn't even put a tracking order on the order. When I... Read more

Was this review helpful? 1 0

  • Dec 25, 2013
  • Chicago, Illinois
  • 2013 Stanley Cup
  • 3
  • 43

Received as a Christmas gift for the whole family. When opeing the present this morning, we find that the replica Stanley Cup has Chicago spelled incorrectly on one side. It is spelled "Chicag", missing the final "o". I can't imagine how this passed quality inspection! This is so very disappointing. This is poor, poor, quality control. I sent and a email stating the problem, and will call again... Read more

Was this review helpful? 0 0
 
×
You are reading about Bradford Exchange.
Filing a new complaint about
×