Bradford Exchange Complaints and Reviews

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Bradford Exchange
Main address: 9333 Milwaukee Ave. 60714 Niles Illinois
1-866-907-3607, 1-866-285-0932, , http://www.bradfordexchange.com/service_contact-us.html
  • 268+7 mobile complaints
  • $18.6K claimed losses
  • $68 average
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A family member ask me what I wanted for my birthday, I told him that I wanted the Houston Texans purse. I got it and he gave it to me and It was the ugliest purse I have ever seen in my life. VERY cheap material, the long strap was already broken and it stinks. If you are thinking about getting any of that NFL purses don't do it!!!!! they are $129.00 dollars for a Dollar General store purse. Add comment

  • Aug 11
  • Luxury / Jewelry
  • Wrong Bracelet Delivery
  • 3
  • 3
  • 58

I ordered a bracelet for my daughter from a leaflet I received and made a mistake by paying the total price before receiving the item. When I did receive the bracelet it looked nothing like the picture in leaflet, it looked cheap and did not fit as I expected. I contacted customer services but was told I would have to keep it as it states in the small print" no returns on these items.I am now... Read more

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  • Jul 26
  • Luxury / Jewelry
  • Cuckoo Clock
  • 1
  • 1
  • 32

Ordered nightmare before Christmas cuckoo clock. Paid for it in full with a check ( smart enough not to give them my credit card TG). They continue to send me invoices instead of the item. I doubt I will ever get it. It's been 3 months. Product probably doesn't exist. These people should be put out of business. My stupidity may have cost me but hopefully others will not order from them Read more

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  • Jul 23
  • Luxury / Jewelry
  • Largo, Florida
  • Undelivered Pendant Charges
  • 1
  • 1
  • 23

I ORDERED THIS PENDANT AND SENT A PAYMENT OF 21.99 AND I STILL HAVE NOT RECEVED THIS PRODUCT AND NOW GOT A BILL IN MAIL FOR THE REST OF MONEY OWED. CLIENT # 157416360 ORDER # 720015340374 I AM NOT GOING TO PAY ANYMORE ON THIS PRODUCT UNTIL I RECEIVE THE PENDANT MY NEW ADREES IS P O BOX 795 LARGO FLA 33779 IT NEVER CAME TO THE 2000 7TH AVE SW ADRESS IT NEEDS TO BE DELIVERED TO MY PO BOX 795... Read more

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  • Jul 13
  • Luxury / Jewelry
  • Davenport, Iowa
  • Kennedy Half Dollar Collection
  • 1
  • 1
  • 31

I received a Bicentennial Kennedy Half Dollar. The Half Dollar was not Brialliant Uncirculated. The coin is in very poor condition. I sent an email in regards to the poor quality of this coin. I requested they cancel my order and not to send me any additional coins in this collection. I am awaiting a reponse from them. I have been collecting coins for over forty years. This is the worst coin... Read more

Was this review helpful? 0 0

  • Jul 06
  • Shopping
  • Painted Canvas
  • 1
  • 1
  • 17

I ordered it in December of 2013 and in March of 2014 I finally get a card that says that they will ship it to me in July of 2014 because of a delay and so sorry, thank you for your patience and understanding. It has been paid in full and they do offer a refund. So now it is July and I get yet another card that now says that it will be shipped to me in October 2014. WTF? What is taking so... Read more

Was this review helpful? 1 0

  • Jun 30
  • Luxury / Jewelry
  • Clock
  • 1
  • 1
  • 34

I ordered a clock the moment I got the advertisement with my Playboy mag in FEB and paid the first payment. Right after I paid, I got a notice telling me it was pushed back to JULY. Ok, so I wait and what did I get in the mail today? Another notice telling me it won't be until September! No. I called the number on the card and canceled my order. Since I paid by money order and not credit card, I... Read more

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  • Jun 28
  • Shopping
  • Glasgow, Scotland
  • Coin Collection
  • 15

i bought a ww1 coin from Bradford exchange £9.99 + p+p,which i paid no problems,even although the coin probably isnt even worth £9.99,in the letter i received with the coin it says it was a set of 6/7 (cant remember which),anyway the letter stated the others in the set would be sent on approval if i dont want them i just send them back,no mention anywhere in the letter that they will take money... Read more

Was this review helpful? 1 0

  • Jun 20
  • Luxury / Jewelry
  • Kirtland, New Mexico
  • Eagle Rings
  • 3
  • 3
  • 32

I would like to let you know how dissatisfied I am with your company, my mother in law purchased rings for her two grandsons that had achieved Eagle Scout, in April of 2014, it was not clear that it would take 6-8weeks for delivery until after the order was submitted. Then they didn't show up by June 10th for the Eagle Scout ceremony, then you end a letter stating that they wouldn't ship until... Read more

Was this review helpful? 2 0

My mom sent me an inscribed necklace and ring from BE, and as much as I love her inscription, I'll never wear it because it's cheap and not pretty at all. It looks like play jewelry for kids. I discourage anyone and especially my mom from ever buying the garbage jewelry that Bradford Exchange sells. It's truly ***. People will be insulted and think that you are cheap if you buy this for them.... Add comment

 
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