Bradford Exchange Complaints and Reviews

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Bradford Exchange
Main address: 9333 Milwaukee Ave. 60714 Niles Illinois
1-866-907-3607, 1-866-285-0932, ,
  • 265+6 mobile complaints
  • $18.4K claimed losses
  • $68 average
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  • Jul 13
  • Luxury / Jewelry
  • Davenport, Iowa
  • Kennedy Half Dollar Collection
  • 1
  • 3

I received a Bicentennial Kennedy Half Dollar. The Half Dollar was not Brialliant Uncirculated. The coin is in very poor condition. I sent an email in regards to the poor quality of this coin. I requested they cancel my order and not to send me any additional coins in this collection. I am awaiting a reponse from them. I have been collecting coins for over forty years. This is the worst coin... Read more

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  • Jul 06
  • Shopping
  • Painted Canvas
  • 1
  • 4

I ordered it in December of 2013 and in March of 2014 I finally get a card that says that they will ship it to me in July of 2014 because of a delay and so sorry, thank you for your patience and understanding. It has been paid in full and they do offer a refund. So now it is July and I get yet another card that now says that it will be shipped to me in October 2014. WTF? What is taking so... Read more

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  • Jun 30
  • Luxury / Jewelry
  • Clock
  • 1
  • 13

I ordered a clock the moment I got the advertisement with my Playboy mag in FEB and paid the first payment. Right after I paid, I got a notice telling me it was pushed back to JULY. Ok, so I wait and what did I get in the mail today? Another notice telling me it won't be until September! No. I called the number on the card and canceled my order. Since I paid by money order and not credit card, I... Read more

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  • Jun 28
  • Shopping
  • Glasgow, Scotland
  • Coin Collection
  • 6

i bought a ww1 coin from Bradford exchange £9.99 + p+p,which i paid no problems,even although the coin probably isnt even worth £9.99,in the letter i received with the coin it says it was a set of 6/7 (cant remember which),anyway the letter stated the others in the set would be sent on approval if i dont want them i just send them back,no mention anywhere in the letter that they will take money... Read more

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  • Jun 20
  • Luxury / Jewelry
  • Kirtland, New Mexico
  • Eagle Rings
  • 3
  • 16

I would like to let you know how dissatisfied I am with your company, my mother in law purchased rings for her two grandsons that had achieved Eagle Scout, in April of 2014, it was not clear that it would take 6-8weeks for delivery until after the order was submitted. Then they didn't show up by June 10th for the Eagle Scout ceremony, then you end a letter stating that they wouldn't ship until... Read more

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My mom sent me an inscribed necklace and ring from BE, and as much as I love her inscription, I'll never wear it because it's cheap and not pretty at all. It looks like play jewelry for kids. I discourage anyone and especially my mom from ever buying the garbage jewelry that Bradford Exchange sells. It's truly ***. People will be insulted and think that you are cheap if you buy this for them....

Terrible quality - lost stones from bracelet after wearing once. Had to return the whole bracelet and charms. Sent me a new larger bracelet totally unacceptable and yes one of the charms is losing its beads again after 4 hours of wear. Plus they have reinvoiced us for the bracelet. very sad as this was an expensive gift bought by my daughters. Customer services shocking.

  • Jun 05
  • Products
  • Brisbane, Queensland
  • Ned Kelly Clock
  • 1
  • 22

I bought the Ned Kelly clock and had to pay about 5 instalments. For the second and third ones I paid $139.97 online with my credit card. They for some reason, just allocated half of the payment to the Feb invoice, forgot the Jan one and then failed to allocate the rest of the payment until the March invoice was raised. In the meantime, they kept sending me letters saying that I was getting... Read more

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Ordered ring end of march for mothers day may2014 its now june..........? Still no ring. I wish I found this site before because now im scared to see what the dam thing looks like since everyone is saying its cheaply made. Never Again.

I ordered the Celebration of Love ring for my girl for Valentine's Day. To say the least, I was utterly disgusted with my purchase. The ring that I received looked nothing like the ring that I had ordered. It was much much cheaper looking once it arrived. Please do not order from the people as you will NOT be satisfied.

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